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Learn how Keane Cares Technical Support can work for you!
We will install your application software, provide initial conversion instructions and supervision, and train your staff in the operation of Keane Care's applications. We offer defined plans for installation and training as well as the flexibility to meet your facility's needs and preferences.

Before the installation and training period begins, you and your Keane Care Client Services Consultant will plan a training schedule. This ensures that we address specific areas of importance to you and that installation and training is completed in a timely manner.

The training period is considered complete when you have signed the training completion forms supplied by the Keane Care Client Services Consultant.

Training Plans

You choose the training plan that best fits your needs:

On Site Facility Training
A Keane Care Client Services Consultant travels to your facility and instructs you and your staff on system mechanics, oversees the initial conversion of your data, and instructs you on the operation of your Keane NetSolutions or VistaKEANE system.

Off Site Facility Training
Your staff travels to an agreed upon training location to receive instructions on system mechanics. This training is done with sample data and is commonly used when staff from a group of facilities need training all at once. Upon completion of your off-site training, you should be prepared to set up your data at your facility and use your Keane NetSolutions or VistaKEANE system.

Train the Trainer
A Keane Care Consultant provides training to a specific group of client staff members who, upon completion of this course, will have the expertise to train other staff on the applications. These trainers can then take over the responsibility for traveling to facilities within your organization to train facility staff on the use of the software.

Keane Care recognizes that education is a never-ending process. It is our goal to provide as much up-to-date information and training opportunities as we can for our staff and clients alike.

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